Updated: 1 January 2026

Privacy Policy Panas888 – Protecting Your Data

Panas888 takes the privacy and security of all Malaysian players' personal data seriously. This document clearly explains how we collect, use, store, and protect your information in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010.

Document Contents
Information We Collect
How We Use Your Data
Data Sharing & Disclosure
Security & Storage
Your Rights as a User
Cookies & Tracking Technologies
Compliant with Malaysia's PDPA 2010

Panas888's Commitment to Your Privacy

Six data protection principles that underpin Panas888's Privacy Policy for all Malaysian players.

No Sale of Data to Third Parties

Panas888 has never sold, rented, or commercialised players' personal data to any third party for marketing or any other purpose – and never will. Your data belongs to you, not to our business.

Malaysia PDPA Compliance

All of panas888's data processing practices are in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We respect your right to access, correct, and request deletion of your personal data at any time.

Strict Internal Access Controls

Only panas888 staff who require data access to carry out their job functions are permitted to view player information – and this is subject to strict confidentiality agreements and regular access audits.

Clear Data Retention Periods

Panas888 only retains your personal data for as long as it is needed for the stated purposes or as required by law. Once the retention period expires, data is securely deleted or anonymised.

Data Breach Notification

In the event of any data security breach involving your information, Panas888 will notify affected players and the relevant authorities in accordance with established incident response procedures.

Key Summary

Panas888 respects your privacy. We do not sell your data. We protect your data with 256-bit SSL encryption. You have the right to access, correct, or request deletion of your data. This Privacy Policy transparently outlines all our data practices in accordance with Malaysia's PDPA 2010.

01Introduction & Scope of Privacy Policy

This Privacy Policy is issued by Panas888 ("we", "the platform", or "Panas888") and applies to all registered players, website visitors, and users of services associated with the platform panas888.best. This document clearly explains how we collect, process, store, share, and protect your personal data.

As a platform serving Malaysian players, Panas888 operates within the framework of the Malaysian Personal Data Protection Act (PDPA) 2010 and adheres to the seven data protection principles established under that Act – including the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, and Access Principle.

By registering a panas888 account or using any of our services, you consent to the collection and processing of your data as described in this Privacy Policy. If you do not agree with any aspect of this policy, you have the right to discontinue use of panas888 services.

Current Version: This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. Any material amendments will be communicated via registered email or in-platform notifications on panas888.

02Types of Personal Data We Collect

Panas888 collects your personal data in several ways – directly when you register or interact with the platform, and automatically during platform use. The following are the categories of data we collect:

Information You Provide Directly:

  • Identity Data: Full name, identity card number (MyKad) or passport number, date of birth, gender, and nationality during the KYC verification process.
  • Contact Data: Email address, Malaysian mobile number, residential address and postcode.
  • Financial Data: Payment method details used — including e-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) or bank account information (for FPX Maybank2u or CIMB Clicks) required to process deposits and withdrawals.
  • Communication Data: Records of your interactions with the Panas888 customer support team, including live chat logs, emails and messages.
  • Verification Data: Documents submitted for the KYC process, such as copies of your MyKad, bank statements or any other documents you provide.

Automatically Collected Data:

  • Technical Data: IP address, web browser type, device operating system, screen resolution, and device identifier.
  • Activity Data: Login and logout records, game history (bets placed, games played, wins and losses), financial transaction records, and bonus activity.
  • Location Data: Country- or city-level location information derived from your IP address – we do not collect your precise GPS location.
  • Cookie Data: Information stored via session cookies and persistent cookies to enhance your platform experience – see Section 9 for full details.
Note: Panas888 will never ask for sensitive information such as your e-wallet PIN, online banking password, or Panas888 account password via email, chat, or phone. Anyone claiming to be a Panas888 representative and requesting such information is a scammer – please report them to us immediately.

03Purposes for Using Personal Data

Panas888 uses your personal data for legitimate purposes directly related to the provision of our platform services. Below is a detailed breakdown of how your data is used:

Purpose of Use Description Data Types Used
Account Management Account registration, identity verification, profile maintenance, and password management Identity data, contact data
Transaction Processing Processing deposits via TNG, GrabPay, DuitNow, FPX, and withdrawal of winnings Financial data, identification data
KYC & AML Compliance Verifying player identity in accordance with anti-money laundering legal requirements Identity data, verification documents
Service Provision Enables access to poker, live casino, football, jackpots, and more Activity data, technical data
Platform Security Detecting fraud, suspicious activity, and protecting against unauthorised access Technical data, activity data, location data
Customer Support Answering enquiries, resolving complaints, and providing technical assistance Communication data, activity data
Responsible Gaming Monitoring gameplay patterns to identify players who may need support Activity data
Service Communications Sending important notifications about your account, security, and policy changes Contact data

Panas888 does not use your personal data for direct marketing purposes without your explicit consent. If you have agreed to receive promotional communications, you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting Panas888 customer support.

04Legal Basis for Data Processing

Under Malaysia's PDPA 2010, Panas888 processes your personal data on the following legal bases, depending on the purpose of processing:

  • Consent: For promotional communications and optional analytics – you provide explicit consent during registration or through your account settings.
  • Contract Performance: To process deposits and withdrawals, manage your account, and provide access to games – this processing is necessary to fulfil the service agreement between you and Panas888.
  • Legal Obligations: For KYC and AML compliance, reporting to authorities, and the retention of financial records – these are mandatory requirements under applicable Malaysian law.
  • Legitimate Interests: For fraud detection, platform security, and abuse prevention – these represent panas888's legitimate interests and do not override your fundamental rights.
Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing that took place prior to the withdrawal. Please note that withdrawing consent for processing that is necessary for the performance of a contract may result in our being unable to provide services to you.

05Third-Party Data Sharing & Disclosure

Panas888 does not sell, rent, or commercially exploit players' personal data to any third party. However, in the normal course of business operations, we may share your personal data with the following categories of third parties under limited circumstances:

  • Payment Service Providers: Payment gateway providers that process deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. Data shared is kept to the minimum necessary to complete each transaction.
  • Game Software Providers: A licensed gaming platform provider supporting live casino games, jackpot slots, and sports. Data shared is limited to game session information and does not include detailed financial details.
  • KYC Service Providers: Third-party identity verification services that assist us in confirming the authenticity of documents submitted during the KYC process in accordance with legal requirements.
  • Relevant Authorities: Panas888 will disclose personal data to authorities such as the police, regulatory bodies, or courts when required to do so under Malaysian law or a valid court order.
  • Professional Advisors: Lawyers, accountants, and auditors bound by strict professional confidentiality obligations.

All third parties we engage to process players' personal data are required to sign data processing agreements that uphold security and confidentiality standards equal to or higher than those applied by Panas888 itself. We conduct regular due diligence reviews of all third-party providers.

Reminder: Panas888 will never disclose your account information, balance, or gaming history to family members, friends, or any third party without your explicit written consent — unless required by a court order or legal obligation that overrides individual privacy rights.

06Data Security Measures

Panas888 makes serious investments in data security infrastructure to protect the personal information of all Malaysian players. The technical and organisational measures we have in place include:

  • Transmission Encryption: All communications between your browser and panas888's servers are encrypted using TLS 1.3 with a 256-bit SSL certificate, ensuring no third party can intercept data in transit.
  • Storage Encryption: Sensitive data such as financial information and KYC documents is stored in encrypted form within Panas888's database using AES-256 encryption standards.
  • Role-Based Access Control: Access to internal player data is restricted to staff who require it to perform their job functions only, based on the principle of least privilege.
  • Two-Factor Authentication: Internal Panas888 systems that access player data are protected by mandatory two-factor authentication (2FA).
  • Continuous Audit Logs: All staff access to player data is recorded in tamper-proof audit logs to enable investigation in the event of a breach.
  • Periodic Penetration Testing: panas888's infrastructure undergoes periodic security testing by independent third parties to identify and address vulnerabilities before they can be exploited.
  • Incident Response Plan: Panas888 has a detailed incident response plan in place to address any data security breaches swiftly and effectively.

While we implement all reasonable security measures, no system is perfect. You also play an important role in protecting your account — use a strong password, never share your login credentials, and keep your device up to date with the latest security updates.

07Data Retention & Deletion

Panas888 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal and regulatory requirements. Retention periods vary depending on the type of data:

  • Active Account Data: Retained for the duration your account is active and for seven (7) years following account closure, in accordance with Malaysian financial and regulatory requirements.
  • Financial Transaction Records: Retained for seven (7) years from the transaction date in accordance with the Companies Act Malaysia and financial reporting requirements.
  • KYC Documents: Retained for the lifetime of the account and seven (7) years after account closure in accordance with Malaysian AML requirements.
  • Support Communication Logs: Retained for two (2) years from the date of communication for complaint resolution and customer service purposes.
  • Cookie & Session Data: Session cookies are deleted when you close your browser. Persistent cookies expire according to the settings specified in Section 9.

Once the specified retention period has expired, Panas888 will delete or anonymise your data using secure methods so that it cannot be recovered. Data deletion is carried out in accordance with audited and documented procedures.

Early Deletion Requests: You may request deletion of your personal data before the retention period expires – however, we may not be able to fulfil this request in full if the data is still required to meet ongoing legal or contractual obligations.

08Your Rights as a Data Subject

As a panas888 player and data subject under Malaysia's PDPA 2010, you have the following rights, which we fully respect:

Right of Access

You have the right to request a copy of the personal data we hold about you, along with information on how it is being processed.

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You may request deletion of your personal data, subject to any applicable legal retention obligations.

Right to Restriction of Processing

In certain circumstances, you may request a restriction on the processing of your data while a dispute or review is in progress.

Data Portability Right

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, with no reason required.

To exercise any of these rights, submit a written request to the Panas888 data privacy team by email at support@panas888.best with the subject line "Data Privacy Rights Request". Please include your full name and account number to help us process your request. Panas888 will respond within 21 calendar days in accordance with PDPA requirements.

Identity Verification Required: To protect your privacy, panas888 may require identity verification before processing any data privacy rights request. This ensures we only disclose or modify data for the rightful individual.

09Cookies & Tracking Technologies

The panas888 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse usage patterns. The types of cookies we use are as follows:

  • Essential Cookies (Required): Required for core platform functions such as login session authentication, security and navigation. These cookies cannot be disabled as they are essential to the platform's operation.
  • Performance Cookies: Collects information on how players use the platform — such as the most frequently visited pages and errors encountered. This data is used to improve platform performance and does not contain information that directly identifies individuals.
  • Functionality Cookies: Allows the platform to remember your preferences, such as your preferred language, display settings and saved login details (if you have selected the "Remember Me" option).
  • Security Cookies: Used to detect suspicious login attempts, identify bots, and protect your account from unauthorised access.

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the Panas888 platform and prevent you from logging in or using our services properly. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a period of between 30 days and 12 months depending on the cookie type.

10Child Protection

The Panas888 platform is intended solely for individuals aged 21 and above. We do not knowingly collect or process personal data from minors. Should we discover that data from a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.

If you are a parent or guardian and believe that your underage child has registered an account with Panas888, please contact us immediately via support@panas888.best. We will take immediate and thorough action to resolve the matter, including the deletion of all related data.

Family Protection: If you have children at home, we encourage you to use parental control software and ensure that devices used to access Panas888 are not easily accessible to minors. Any access by a minor is the responsibility of the guardian.

11Privacy Policy Amendments

Panas888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service updates. All amendments will be communicated to registered players via:

  • Email notification to your registered email address at least 14 days before changes take effect (for material amendments)
  • In-platform banner notifications on Panas888 when you log in after an amendment comes into effect
  • Update the "Last Updated" date at the top of this page

Your continued use of the Panas888 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.

Last Updated: 1 January 2026. Previous version: 15 July 2023. Amendment history is available upon request from the Panas888 data privacy team.

12Contact Us – Panas888 Data Privacy Officer

If you have any questions, concerns, or complaints regarding how Panas888 processes your personal data, or if you wish to exercise any of your data privacy rights, please contact our data privacy team via:

  • Email: support@panas888.best (subject: "Data Privacy Enquiry")
  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the Panas888 platform
  • Target Response Time: Within 24 hours for general enquiries; within 21 calendar days for formal data privacy rights requests

Panas888 takes every data privacy complaint seriously and is committed to resolving them fairly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital.

Data Privacy Email: For all data privacy and PDPA-related matters, please contact support@panas888.best. All data privacy enquiries are handled in strict confidence by our specially trained team.

FAQ – Panas888 Privacy Policy

Absolutely not. Panas888 has never sold, rented, or commercialised players' personal data to any third party for advertising or marketing purposes, and never will. Your personal data is only shared with third parties necessary to support our service operations — such as payment gateway providers for processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — and this is subject to strict confidentiality agreements. No advertising companies or data brokers have access to your data.

To request a copy of your personal data (right of access), send an email to support@panas888.best with the subject line "Personal Data Access Request". Include your full name, Panas888 account number, and a brief description of the data you wish to access. Panas888 will verify your identity before processing the request and will provide the data in a readable format within 21 calendar days of receiving the completed request. No fee is charged for the first request within any 12-month period.

panas888 retains transaction records necessary for account management and legal compliance – including deposit and withdrawal history, payment methods used (such as masked TNG or GrabPay account IDs), and account balances. We do not store your e-wallet PIN, online banking passwords, or full card numbers. All financial data is stored encrypted using AES-256 on secure servers protected by layered access controls. 256-bit SSL encryption ensures all transactions in transit cannot be intercepted.

Yes, you may request the deletion of your personal data by contacting support@panas888.best. Please note, however, that Panas888 may not be able to fulfil this request in full under all circumstances. Financial records and KYC information must be retained for seven years in accordance with Malaysian legal requirements, including the Anti-Money Laundering Act. Once the mandatory retention period has elapsed, your data will be permanently deleted using secure, irreversible deletion methods. If you close your account, Panas888 will initiate the data deletion process in accordance with the established retention schedule.

Privacy & Responsible Gaming

Your gaming pattern data on panas888 is also used for responsible gambling purposes – to identify players who may need support based on their activity patterns. This is about protecting players, not passing judgement. Any data processing for this purpose is strictly confidential and is not shared with any external party. panas888 provides a full suite of self-control tools, including deposit limits, session time limits, and self-exclusion options.

Learn More

Your Data Is Safe with panas888

Register a free account and enjoy a platform that takes your privacy seriously – with 256-bit SSL encryption, full PDPA Malaysia compliance, and a strict no third-party data sale policy.

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